Important Update: Changes to Your Insurance Policy Billing Method
At dbi Brokers Ltd., we’re always looking for ways to enhance your experience and make managing your insurance as simple and convenient as possible.
As part of these ongoing efforts, we’re making a change to the way billing is handled for personal insurance policies.
What’s Changing?
To ensure a smoother and more reliable billing experience, we are updating the billing method for your insurance policy. This change comes in response to past document delivery disruptions and the potential for similar issues in the future. Here’s what you can expect:
Updated Billing Format: Your billing statement may look different than before. This is strictly a formatting update — there are no changes to your policy coverage or cost.
Adjusted Payment Due Dates: There may be a slight change to your payment due date. Please take a moment to review your new billing statement carefully to ensure your payment is made on time.
Flexible Payment Options to Suit You
We understand that everyone has different preferences when it comes to making payments. That’s why we offer a variety of convenient payment methods:
E-Transfer – Easily send your payment electronically from your bank account to your broker.
In-Office – Drop by one of our offices and pay with cash in person.
Credit Card – Make a quick payment online or over the phone using your credit card.
Cheque – We continue to accept cheques by mail or in person.
Direct Bank Debit – Set up monthly payments that come directly from your bank account for hassle-free budgeting.
These options are designed to make the payment process easy, flexible, and secure.
We’re Here for You
If you have any questions or need assistance with this billing update, our friendly and knowledgeable team is here to help. You can contact us today at 1-800-268-3311 or ebrokers@dbibrokers.ca to learn more. Your satisfaction is our top priority, and we appreciate the continued trust you place in us.
Thank you for being a valued client of dbi Brokers Ltd.
